Customer Service

For general inquiries or feedback, please get in touch with us.



Common Queries

We are ever ready to assist you


What are the payment options?

Through GIRO transfer or direct bank in. Please....
Whatsapp: +60124021878,
FB: Tringo Medic or

What is your return policy?

Goods sold are not returnable, exchangeable or refundable for hygiene purpose. We have to take care of all of our customers and supply you with quality and hygienic packaging. We will check the products make sure it's in good condition before sending out. Thank you for your kind understanding.

I am a healthcare provider (eg. doctor, pharmacist etc.). Do you supply for wholesale?

Certainly we do. We are the sole-distributor of Malaysia.Please feel free to reach us at Whatsapp, SMS or phone +60124021878 for further information. We welcome you to be our business partners.

How long does it take to reach me?

Please allow 3-5 working days delivery. We will send by courier service as soon as we receive your payment via GIRO transfer or direct bank-in.

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